Question 1

A leadership change can facilitate cultural change.

Accepted Answer

A) True 
 B)False

Question 2

A ________ helps employees whose personal lives suffer from a lack of planning to sort out their priorities.

Accepted Answer

A)  time management program
B)  wellness program
C)  life insurance program
D)  health and wellness programE) All of the above
F) B) and C)

Question 3

Organizational change is any alteration of ________.

Accepted Answer

A)  people,structure,or technology
B)  structure,management,or goals
C)  technology,goals,or management
D)  rules,procedures,or managementE) A) and C)
F) B) and D) A

Question 4

The Sarbanes-Oxley Act is an example of which of the following forces of change?

Accepted Answer

A)  internal change
B)  technological change
C)  external change
D)  organizational strategy changeE) B) and D)
F) None of the above

Question 5

According to Kurt Lewin,which of the following is a stage in the change process?

Accepted Answer

A)  restraining
B)  driving
C)  processing
D)  unfreezingE) A) and D)
F) All of the above

Question 6

After several expansions and acquisitions that resulted in duplicate positions of several administrative functions,U.S.Big Corp.decided to reorganize itself around customers rather than around functions.This would amount to a change in ________.

Accepted Answer

A)  structural design
B)  selection process
C)  degree of centralization
D)  structural componentsE) B) and C)
F) A) and B)

Question 7

Earnest's team works well when given "big picture" goals and allowed to develop ideas without detailed explanations or guidance.This would indicate Earnest's team is ________.

Accepted Answer

A)  tolerant of conflict
B)  an open-system focus team
C)  tolerant of risk
D)  accepting of ambiguityE) None of the above
F) C) and D)

Question 8

An individual is likely to resist change because of the feeling ________.

Accepted Answer

A)  of achievement
B)  of uncertainty
C)  of personal gain
D)  that the change is in the organization's best interestE) A) and C)
F) None of the above

Question 9

Negotiation involves bringing those affected by change into the decision-making process.

Accepted Answer

A) True 
 B)False

Question 10

When a member of her team offers an "off-the-wall" solution to a team problem,Martina has to contend with what cultural variable?

Accepted Answer

A)  tolerance of conflict
B)  tolerance of risk
C)  tolerance of the impractical
D)  focus on endsE) B) and D)
F) A) and D)

Question 11

Write a short essay on stress,particularly as it relates to the workplace.

Accepted Answer

Stress is the adverse reaction people ha...

Question 12

Changing structure includes any change in structural variables such as reporting relationships,coordination mechanisms,employee empowerment,or job redesign.

Accepted Answer

A) True 
 B)False  True

Question 13

Business had been humming along just fine until the Great Recession hit.Benton Industries adjusted by laying off employees until the recession ended then hired them back.Then it was back to business as usual.This is an example of ________.

Accepted Answer

A)  the shallow water metaphor
B)  the calm waters metaphor
C)  the white-water rapids metaphor
D)  the falling water metaphorE) A) and B)
F) A) and C)

Question 14

Which of the following is a strategy for managing cultural change?

Accepted Answer

A)  Support employees who remain devoted to the old values.
B)  Redesign socialization processes to align with the new values.
C)  Keep the same stories and rituals.
D)  Allow subcultures to flourish.E) A) and C)
F) All of the above

Question 15

Labor strikes are an example of which of the following internal change factors?

Accepted Answer

A)  workforce composition
B)  equipment
C)  employee attitudes
D)  organizational strategyE) A) and D)
F) None of the above

Question 16

Which of the following is a physical symptom of stress?

Accepted Answer

A)  changes in metabolism
B)  changes in productivity
C)  changes in attitude
D)  changes in moodE) None of the above
F) A) and D) A

Question 17

Explain organizational change and briefly discuss the three types of change.

Accepted Answer

Most managers,at one point or another,wi...

Question 18

A ________ prevents an individual from doing what he desires.

Accepted Answer

A)  constraint
B)  demand
C)  lien
D)  necessityE) C) and D)
F) B) and C)

Question 19

If Kraft Foods hired a consultant to decrease group friction and enhance cooperative work relationships,this would be an example of managing ________ changes.

Accepted Answer

A)  technological
B)  people
C)  financial
D)  structuralE) B) and C)
F) A) and B)

Question 20

Outside consultants are more likely to initiate ________ organizational changes than insiders.

Accepted Answer

A)  drastic
B)  mild
C)  acceptable
D)  trivialE) A) and D)
F) B) and D)

Exam 7: Managing Change and Innovation

A leadership change can facilitate cultural change.

Correct AnswerverifiedShow Answer

A ________ helps employees whose personal lives suffer from a lack of planning to sort out their priorities.

Correct AnswerverifiedShow Answer

Organizational change is any alteration of ________.

Correct AnswerverifiedA

The Sarbanes-Oxley Act is an example of which of the following forces of change?

Correct AnswerverifiedShow Answer

According to Kurt Lewin,which of the following is a stage in the change process?

Correct AnswerverifiedShow Answer

After several expansions and acquisitions that resulted in duplicate positions of several administrative functions,U.S.Big Corp.decided to reorganize itself around customers rather than around functions.This would amount to a change in ________.

Correct AnswerverifiedShow Answer

Earnest's team works well when given "big picture" goals and allowed to develop ideas without detailed explanations or guidance.This would indicate Earnest's team is ________.

Correct AnswerverifiedShow Answer

An individual is likely to resist change because of the feeling ________.

Correct AnswerverifiedShow Answer

Negotiation involves bringing those affected by change into the decision-making process.

Correct AnswerverifiedShow Answer

When a member of her team offers an "off-the-wall" solution to a team problem,Martina has to contend with what cultural variable?

Correct AnswerverifiedShow Answer

Write a short essay on stress,particularly as it relates to the workplace.

Correct AnswerverifiedStress is the adverse reaction people ha...View AnswerShow Answer

Changing structure includes any change in structural variables such as reporting relationships,coordination mechanisms,employee empowerment,or job redesign.

Correct AnswerverifiedTrue

Business had been humming along just fine until the Great Recession hit.Benton Industries adjusted by laying off employees until the recession ended then hired them back.Then it was back to business as usual.This is an example of ________.

Correct AnswerverifiedShow Answer

Which of the following is a strategy for managing cultural change?

Correct AnswerverifiedShow Answer

Labor strikes are an example of which of the following internal change factors?

Correct AnswerverifiedShow Answer

Which of the following is a physical symptom of stress?

Correct AnswerverifiedA

Explain organizational change and briefly discuss the three types of change.

Correct AnswerverifiedMost managers,at one point or another,wi...View AnswerShow Answer

A ________ prevents an individual from doing what he desires.

Correct AnswerverifiedShow Answer

If Kraft Foods hired a consultant to decrease group friction and enhance cooperative work relationships,this would be an example of managing ________ changes.

Correct AnswerverifiedShow Answer

Outside consultants are more likely to initiate ________ organizational changes than insiders.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
A

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Stress is the adverse reaction people ha...
View Answer

Correct Answer
verified
True

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
A

Correct Answer
verified
Most managers,at one point or another,wi...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified