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Zara is susceptible to any disruption in northern Spain because:


A) it moves all of its deliveries through just two locations, both in Spain.
B) it conducts its trade operations based on the American dollar rather than the stronger euro.
C) most of Zara's products are sold in markets outside Spain and Europe.
D) Zara's products are sold at much lower costs around the world than in Spain, and this harms profitability.
E) Zara's production facilities in Asia and Central America are threatening employment in Spain.

F) B) and D)
G) A) and B)

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Zara's high fashion styles are inspired by customer tastes, with technology used to gather data on preferences at given store locations.

A) True
B) False

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How does RFID improve in-store customer service?

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RFID lets Zara know where products are, ...

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A(n) _____ is a transaction process that captures customer purchase information.

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point-of-s...

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Contract manufacturers used by the apparel industry are often criticized because:


A) they hike up the costs of producing goods.
B) firms cannot maintain high profit margins by employing them.
C) they charge exorbitant labor costs that drive down sales.
D) they are known to grossly overprice their services.
E) of poor working conditions.

F) None of the above
G) B) and E)

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