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Exam 13: Project Stakeholder Management

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Question 1

True/False

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Project management software tools normally do not promote the use of Facebook as a forum to promote project activities.

A) True
B) False

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Question 2

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A(n) _____ is a tool used to document, monitor, and track problems that need resolution.

A) requirements traceability matrix
B) Gantt chart  
C) power/interest grid
D) issue log

E) None of the above
F) A) and D)

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Question 3

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The stakeholder management plan should not be accessible to all stakeholders.

A(n) _____ is a tool used to group stakeholders based on their level of authority and their level of concern for project outcomes.

Project stakeholder management has only recently been identified as an entire knowledge area by the Project Management Institute.

Government officials and concerned citizens would be classified as _____ project stakeholders.

Though stakeholders cannot be controlled, their level of engagement can be controlled.

Internal stakeholders include top management, other functional managers, and other project managers.

The project team must take corrective action if stakeholders with high interest and high power are categorized as _____.

A(n) _____ is a tool that helps clarify expectations and lists project measures of success as well as priorities, expectations, and guidelines related to each measure.

Stakeholders might change during a project due to employee turnover, partnerships, and other events.

A(n) _____ is a tool that is used to document, monitor, and track problems that need resolution.

Doctors who have been co-opted to actively participate in a project related to using information technology for chronic health problems would be examples of _____ stakeholders.

Scope, time and cost goals in order of importance can be ranked on a(n) _____.

_____ is the new knowledge area identified by the Project Management Institute.

Issue logs can be used to address issues related to other knowledge areas like project scope management or project quality management.

_____ involves monitoring stakeholder relationships and adjusting plans and strategies for engaging stakeholders as needed.

Project stakeholder management has resonances with project cost management and project time management.

_____ are individuals, groups, or organizations who may affect, be affected by, or perceive themselves to be affected by a decision, activity, or outcome of a project.

The main output of the _____ process is the stakeholder register.