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Exam 8: Self-Managed Teams and Team Leadership

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Question 81

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All of the following are SMT facilitator team-building activities EXCEPT:

A) creating opportunities for social interaction.
B) using team-oriented incentives to foster teamwork.
C) recruiting and training managers to act as team coaches.
D) increasing mutual acceptance and respect among diverse team members.

E) A) and D)
F) A) and C)

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Question 82

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What would you describe as some as the do's and don'ts of team leadership?

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The do's of team leadership include:
1....

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Question 83

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Team ____ is the creation of a valuable, useful, and novel product, service, idea, procedure, or process carried out via discovery rather than a predetermined step-by-step procedure, by individuals working together in a complex social system.

Benefits of self-managing teams include greater employee job satisfaction, commitment, and productivity, and lower turnover and absenteeism rates.

Which of the following is NOT a benefit of self-managed teams?

A self-managed team ____ is an advocate of the self-managed team concept whose responsibility is to help the team obtain necessary resources, gain political support from top management and other stakeholders of the organization, and defend it from enemy attacks.

It is recommended that leaders play the role of ____ at meetings.

Describe the benefits of using self-managed teams in organizations.

Outline the three parts of conducting effective meetings.

Due to problems in its order-processing department, the marketing manager at Big Branch (BB) has created a team to study ways of speeding up order processing. He is adding two of BB's major customers to the team's membership. Which type of team has been created?

Virtual teams can be organized along functional or cross-functional lines.

Explain the differences between conventional and self-managed teams.

All of the following are key success factors for effective cross-functional teams EXCEPT:

Describe how team member characteristics impact self-managed team effectiveness.

The rotation method is effective with talkers and arguers.

What is the depth of decision-making latitude commonly found in self-managed teams?

Team leader activities that can help to enhance team creativity include all the following EXCEPT:

Recall any experience you have had or currently have, working with individuals from different disciplines or technical specialties from yours. How did you get along with these individuals? Describe the positives and negatives of your experience.

Team norms are standards of behavior dictated by the organization.

Team cohesion is the extent to which team members bond together and remain committed to achieving team goals.