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COGNITIVE ASSESSMENT What type of industry is Best Buy?


A) computer software
B) computer sales
C) computer equipment
D) computer service and repair

E) B) and D)
F) All of the above

Correct Answer

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Critical Thinking Questions Case 15-1 You and your best friend from high school are both looking to begin degree programs in the computer field, but you have different criteria for the program you select. Your friend is looking for different things from his degree program. His interests are more design-oriented, with a focus on electronics, and he would ultimately like to earn a Ph.D. Which of the following disciplines is the best match for your friend?


A) CE
B) CS
C) CIE
D) CIS

E) B) and C)
F) All of the above

Correct Answer

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Which of the following is a process of verifying the technical knowledge of an individual who has demonstrated competence in a particular area?


A) Competence analysis
B) Articulation
C) Certification
D) Expert analysis

E) A) and B)
F) All of the above

Correct Answer

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Job titles in the system development and programming area of an IT department did not include which of the following?


A) e-commerce director
B) system programmer
C) systems analyst
D) technical writer

E) B) and D)
F) C) and D)

Correct Answer

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Many companies list their job openings, internship opportunities, and career opportunities on their Web sites.

A) True
B) False

Correct Answer

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Few job listings ask for specific skills represented by certifications, and the number of companies requiring these skills is expected to decline in the future.

A) True
B) False

Correct Answer

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All software companies specialize in a particular type of software.

A) True
B) False

Correct Answer

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Which of the following (a job title in the security area of an IT department) configures routers and firewalls and specifies Web protocols and enterprise technologies?


A) Routing administrator
B) Network security administrator
C) Web protocol administrator
D) Enterprise administrator

E) A) and D)
F) A) and C)

Correct Answer

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Which of the following is a hardware certification sponsored by the Computing Technology Industry Association that tests entry-level knowledge of personal computer setup, configuration, maintenance, and troubleshooting?


A) SCNA
B) IBM eServer
C) A+
D) All of the above

E) A) and B)
F) All of the above

Correct Answer

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A two-year school often is called a community college or junior college.

A) True
B) False

Correct Answer

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After two years of study in a CS program, students may receive an associate's degree or certificate.

A) True
B) False

Correct Answer

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Which of the following fields consists of companies that develop, manufacture, and support a wide range of computer software?


A) computer software
B) computer equipment
C) computer applications
D) computer operating systems

E) A) and D)
F) A) and C)

Correct Answer

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COGNITIVE ASSESSMENT In what area does the MCITP and OCP certification exams test proficiency?


A) digital forensics
B) database systems
C) security
D) Internet

E) B) and D)
F) None of the above

Correct Answer

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COGNITIVE ASSESSMENT What job title describes someone who answers computer-related questions in person, on the telephone, or in a chat room?


A) computer technician
B) computer operator
C) help desk specialist
D) quality assurance specialist

E) B) and D)
F) A) and D)

Correct Answer

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  As shown in the accompanying figure, which of the following programs are focused on creating actual designs? A)  computer engineering B)  computer science C)  computer information systems D)  none of the above As shown in the accompanying figure, which of the following programs are focused on creating actual designs?


A) computer engineering
B) computer science
C) computer information systems
D) none of the above

E) A) and B)
F) A) and C)

Correct Answer

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Discuss the options for preparation for certification.

Correct Answer

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COGNITIVE ASSESSMENT Which of the following job titles would describe someone who directs a company's information service and communications functions?


A) CIO
B) e-commerce director
C) network administrator
D) computer scientist

E) A) and C)
F) B) and C)

Correct Answer

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IT consultants not only must have strong technical skills in their specialized area, but also they must have the people skills necessary to communicate their suggestions effectively to their clients.

A) True
B) False

Correct Answer

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Which of the following (a job in the training area of an IT department) answers hardware, software, and networking questions in person, over the telephone, and/or in a chat room?


A) Help desk specialist
B) Networking manager
C) Chat room manager
D) VoIP analyst

E) B) and D)
F) All of the above

Correct Answer

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The computer industry has created thousands of high-tech jobs, even in companies whose primary business is not computer-related.

A) True
B) False

Correct Answer

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