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Clark goes to the First Bank to obtain a consumer loan.The bank requests that the Rich Credit Reporting Agency furnish a credit report, which they do.Based upon the report, which says that Clark has been convicted of theft and credit card fraud, the bank denies Clark's application.Is Clark entitled to know what was in the report? If Clark thinks the information in the report is inaccurate, what can he do?

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The Fair Credit Reporting Act applies to credit reports used to secure employment, insurance, and credit.Clark may request and receive from the agency information regarding the nature and substance of all information on him in the agency's files, the sources of the information, and the names of all recipients of the reports for other than employment purposes within the preceding six months.If Clark notifies the reporting agency of disagreement with the accuracy and completeness of information in the file, the agency must reinvestigate within a reasonable time.If reinvestigation proves the information is inaccurate, it must be promptly deleted.If the dispute remains unresolved after reinvestigation, Clark may submit a brief statement setting forth the nature of the dispute that must then be incorporated into the report.

Most state attorneys general:


A) help to coordinate lawsuits against a company that has been engaging in fraudulent acts involving more than one state
B) are active in consumer protection by enforcing laws against consumer fraud through judicially imposed injunctions.
C) help consumers by enforcing laws that impose restitution.
D) All of these.

E) All of the above
F) A) and C)

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A cease and desist order, issued by the FTC, directs a party to stop a certain practice or face punishment, such as a fine.

A) True
B) False

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The FTC remedy of "affirmative disclosure" would require:


A) a new ad that admits the first ad was false.
B) providing certain information in a company's ads.
C) that the advertiser desist from deception in all products it markets.
D) All of these would be required.

E) C) and D)
F) A) and B)

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The Fair Debt Collection Practices Act prohibits:


A) communication with a debtor who is represented by an attorney.
B) calls after 6 p.m.
C) contacting third persons to find out the whereabouts of a debtor.
D) a creditor from calling a debtor regarding payment of a bill.

E) A) and B)
F) C) and D)

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What are the remedies available for the Federal Trade Commission?


A) Affirmative exemption
B) Corrective advertising and multiple product orders
C) Impounding inventory
D) Fines and monetary penalties

E) All of the above
F) None of the above

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The federal Truth-in-Lending law:


A) requires the lender to show how much profit is made on a particular sale.
B) regulates the maximum cost of credit.
C) is a uniform law made available to all states, like the UCC.
D) is intended to allow comparison of various credit offers or advertisements.

E) A) and C)
F) A) and D)

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Under the FCCPA, the liability of a credit card holder for another's unauthorized use of the card is limited to:


A) $500.
B) $100.
C) $50.
D) None of these; liability is unlimited.

E) None of the above
F) A) and B)

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If the FTC rules that a seller has made a false or deceptive advertising statement, the Commission:


A) has no power to address the practice.
B) can require the seller to make additional advertisements to correct it.
C) can require the company to go out of business.
D) can report the company to the President of the United States for deregulation.

E) B) and C)
F) A) and D)

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The Credit Card Fraud Act prohibits which of the following practices?


A) Possessing unauthorized cards
B) Counterfeiting or altering credit cards
C) Using a card obtained from a third party with his consent when the third party conspires to report the cards as stolen
D) All of these.

E) B) and C)
F) B) and D)

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In order for advertising to be found deceptive by the FTC, it is necessary that:


A) the advertisement can only be reasonably interpreted in one way, and in that way, it is misleading.
B) there is a misrepresentation, omission, or practice that is likely to mislead the consumer acting reasonably in the circumstances, to the consumer's detriment.
C) the sellers have malice or evil intent.
D) something affirmative was said which was misleading; i.e., an omission cannot be deceptive.

E) B) and C)
F) A) and B)

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B

The Federal Trade Commission Act allows the FTC to:


A) determine what constitutes deceptive advertising practices.
B) prohibit all advertising in certain professions.
C) require advertisers to contribute to a fund to reimburse injured consumers.
D) require the independent testing of consumer goods.

E) C) and D)
F) A) and B)

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The Consumer Product Safety Commission:


A) only has the authority to educate the public concerning product safety problems.
B) uses data it gathers to set uniform product safety standards for goods such as toys and lawn mowers.
C) can only make manufacturers voluntarily submit their products for testing if the product falls below its regulatory standards.
D) has no enforcement powers since compliance with its regulations is left up to the manufacturer.

E) B) and C)
F) None of the above

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B

Under the Fair Credit Billing Act, if a consumer makes a complaint about the amount on his charge account bill, the store can:


A) immediately bar the customer from any further credit purchases.
B) report the unpaid amount to a credit-reporting agency as delinquent.
C) refer the matter to a collection agency for immediate collection.
D) None of these.

E) C) and D)
F) A) and C)

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If an advertising statement is technically true but may tend to mislead, the FTC can still require a company to stop using it.

A) True
B) False

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The Credit Card Accountability, Responsibility, and Disclosure Act of 2009 forbids credit card issuers from raising interest rates or any fees during the first year a credit card account is open, and the Act states that gift cards or certificates may not expire sooner than five years after issuance.

A) True
B) False

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A typical automobile financing agreement would be a closed-end credit agreement.

A) True
B) False

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Homemade Soup Co.has advertised their soup in certain magazines using photographs showing bowls of their soup but with pebbles at the bottom of the bowl.The pebbles were used to displace the soup in the bowl, forcing the vegetables and meat to the surface.This photographer's trick made the soup appear heartier than it was.An FTC staffer is thumbing through the latest edition of her favorite magazine.She notices the Homemade Soup Co.ad and goes to her kitchen, opens a can of Homemade's soup and decides that her bowl of soup looks nothing like the one in the ad.What are the steps the FTC would take to proceed against Homemade Soup Co.?

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In a typical situation, the FTC discover...

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One difference between a full and a limited warranty is that in a limited warranty, the manufacturer may, if reasonable, limit the warranty of merchantability to two years.

A) True
B) False

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The Federal Trade Commission was created in 1968 in response to the consumer movement of the 1960s.

A) True
B) False

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