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Data collection should never begin until you have pre-tested the questionnaire.

A) True
B) False

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Which of the following is FALSE?


A) Respondents tend to answer questions even when they do not possess the necessary information to give reasonable answers.
B) Some questionnaire studies fail because the respondent is willing but unable to provide the information needed.
C) A respondent may be more willing to provide information to a researcher if he or she is capable of articulating answers to the researcher's questions.
D) Any response given by the respondent is good.
E) Offering an incentive often affects the respondent's willingness to participate.

F) B) and E)
G) None of the above

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"Order bias" refers to the


A) potential for responses to be affected by the sequence in which the response alternatives are presented.
B) tendency of individuals to order their thoughts in a chronological manner.
C) desire of individuals to live in an "ordered world."
D) tendency of respondents to follow literally the instructions given by an interviewer.
E) tendency of respondents to complete questions in the order they are presented by an interviewer.

F) C) and D)
G) B) and D)

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Which of the following does NOT affect a respondent's willingness to produce a response?


A) Amount of work involved.
B) The person's ability to articulate an answer.
C) The sensitivity of the issue.
D) The individual's ability to remember the event.
E) All of the above affect a respondent's willingness to provide a response.

F) B) and C)
G) A) and C)

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The questionnaire pretest serves the same role in a questionnaire design that test marketing serves in new product development.

A) True
B) False

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Sensitive questions should always be put first in a questionnaire.

A) True
B) False

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Which of the following statements is INCORRECT with respect to the randomized-response model?


A) The respondent answers one of several paired questions at random.
B) The interviewer knows which question is being answered by the respondent.
C) It is not possible to link responses to the paired questions with other responses such as demographic characteristics.
D) The respondent is less likely to refuse to answer or to answer untruthfully if the randomized-response model is used.
E) Answers to sensitive questions are more likely to be truthful.

F) D) and E)
G) A) and E)

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One method of handling potentially embarrassing questions uses


A) branching questions.
B) the telescoping technique.
C) fixed alternatives.
D) item nonresponse.
E) the randomized-response model.

F) B) and C)
G) C) and D)

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In general, it is ideal to capture the needed data using as few questions as possible.

A) True
B) False

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For many events and behaviors, the best reference time frame to avoid recall loss seems to be between two months to one half year.

A) True
B) False

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It's important to decide on a method of administration as early as possible, because choice of method will influence the number and types of questions, wording and response categories, question sequencing and so forth.

A) True
B) False

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The most versatile type of question format to obtain answers from respondents is the


A) dichotomous question.
B) multiple-choice question.
C) open-ended question.
D) true-false question.
E) multichotomous question.

F) A) and E)
G) All of the above

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What type of question is the following: "Do you feel that the quality of electronics manufactured in America are as good as those manufactured in Japan?"


A) Double-barreled question
B) Leading question
C) Ambiguous question
D) Sensitive question
E) All of the above.

F) None of the above
G) A) and D)

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The question, "Are you in favor of the free-choice policy for determining which school your child attends?" is an example of a(n)


A) explicit alternative.
B) double-barreled question.
C) implicit assumption.
D) leading question.
E) classification question.

F) B) and E)
G) B) and C)

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The tendency for earlier questions to affect respondent's answers to later questions is called question order bias.

A) True
B) False

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The most versatile type of question format used by researchers is the______________question.

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A question that cues the respondent to the desired answer is


A) leading.
B) double-barreled.
C) multichotomous.
D) dichotomous.
E) open-ended.

F) D) and E)
G) B) and D)

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A pretest of the questionnaire is useful for all of the following reasons EXCEPT


A) to assess individual questions.
B) to assess sequence of questions.
C) to determine interviewer problems with questions.
D) to determine if data collected are suitable for analysis.
E) a pretest is useful for all of the above reasons.

F) None of the above
G) C) and E)

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In determining the type of questionnaire and the method of administration the researcher need not specify


A) precisely what primary data are needed.
B) how these data might be collected.
C) what degree of structure will be used.
D) what degree of disguise is warranted.
E) the method of statistical analysis to be used.

F) C) and D)
G) A) and C)

Correct Answer

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When determining content of individual questions, in general you want to capture the needed data using


A) the same question multiple times, but worded differently.
B) as few questions as possible.
C) generalizations and estimates.
D) sophisticated language, words and phrases.
E) All of the above.

F) C) and D)
G) D) and E)

Correct Answer

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